Frequently asked questions.

Visual Elevation provides comprehensive visual content creation services including professional photography, videography, drone aerial footage, social media content creation, and digital marketing campaigns. We serve businesses of all sizes across Leicestershire, Nottinghamshire, Derbyshire, and Lincolnshire.

With 10 years of storytelling experience and a sales background, we understand how to create content that not only looks professional but actually drives customer engagement and sales. We focus on authenticity, fast turnaround times, and building genuine connections between brands and their audiences.

We're based in Coalville and serve clients throughout Leicestershire, Nottinghamshire, Derbyshire, and Lincolnshire. We regularly travel to Lincoln city centre and surrounding areas, with travel costs calculated based on distance.

We pride ourselves on fast turnaround times - typically 24 hours for photography and 48 hours for videography. Rush delivery options are available for urgent projects.

We offer professional photography for property marketing, business branding, product showcases, events, portraits, and lifestyle content. Our approach focuses on storytelling and creating images that connect with your target audience.

Yes, we use advanced editing software including AI-enhanced tools to ensure your photos have vibrant colors, perfect lighting, and professional finishing that makes your content stand out online.

Each photography package is tailored to your specific needs and includes professional shooting, advanced editing, and digital delivery. The number of final images varies based on property size or business requirements.

Yes, we offer same-day photography services for urgent requirements. Contact us to discuss availability and rush delivery options.

We provide both value and professional videography services, including walk-through tours, testimonial videos, product demonstrations, social media reels, and promotional content. All videos include professional editing with music, transitions, and branding.

Absolutely! We create platform-specific content optimised for Instagram, Facebook, LinkedIn, TikTok, and YouTube. This includes short-form videos, reels, stories, and longer promotional content.

Value videography focuses on clean, simple edits perfect for social media and basic promotional needs. Professional videography includes advanced editing techniques, multiple camera angles, drone footage integration, and premium post-production effects.

Yes, we hold proper UK drone licensing and insurance for commercial drone operations. We operate drones under 249g for most projects and can provide stunning aerial photography and videography.

Drone footage provides unique perspectives that showcase properties, business locations, and events from dramatic angles impossible with ground-based photography. It's particularly effective for property marketing, business overviews, and creating engaging social content.

Yes, we carry comprehensive public liability insurance covering all our drone operations, ensuring complete peace of mind for our clients.

Yes, we offer complete social media management including content creation, posting schedules, community engagement, and campaign strategy. We work with businesses to build authentic online presences that drive real results.

We create content for all major platforms including Instagram, Facebook, LinkedIn, TikTok, and YouTube. Each platform receives content optimized for its specific audience and format requirements.

Yes, we track performance metrics and provide insights on how your content is performing, helping you understand what resonates with your audience and drives engagement.

We create high-converting visual content for paid social media campaigns and can advise on targeting strategies to maximize your advertising investment.

Simply contact us via phone (07715558196), email (hello@visualelevation.uk), or through our website contact form. We typically respond within 30 minutes and can often accommodate same-day bookings.

Yes, we provide consultations to understand your specific needs, brand requirements, and goals. This ensures we deliver content that perfectly matches your vision and business objectives.

We work closely with clients throughout the process and include reasonable revisions to ensure you're completely satisfied with the final results.

All work is delivered digitally through secure online platforms. We maintain backups of your content for six months, ensuring you can access your files when needed.

Absolutely! We collaborate seamlessly with your existing marketing teams, agencies, or internal staff to ensure consistent branding and messaging across all content.

We use professional-grade cameras, lighting equipment, drones, and editing software to ensure the highest quality results. Our equipment is regularly updated to incorporate the latest technology and techniques.

We deliver files in formats optimized for your intended use - whether that's web, print, social media, or broadcast. We can provide multiple formats if needed for different applications.

Edited, final files are included in all packages. Raw files can be provided upon request for an additional fee.

We comply with all GDPR requirements and maintain strict confidentiality regarding client projects. Your data and content are securely stored and never shared without permission.

Our pricing is tailored to each project's specific requirements, property size, or business needs. Contact us for a personalised quote based on your exact specifications.

Yes, we provide discounted rates for bulk bookings and ongoing partnerships. Regular clients benefit from preferential pricing and priority scheduling.

We accept various payment methods including bank transfers, card payments, and can arrange payment plans for larger projects.

Payment terms vary by project size and scope. We'll discuss payment arrangements during your consultation to find an approach that works for your business.